Last Updated: January 26, 2026
Welcome to DATAPOINTS APP. We are committed to safeguarding your personal information and ensuring transparency about how we collect, use, store, and protect your data. This Privacy Policy explains our practices regarding your information in connection with your use of our mobile application and associated services ("Services").
By using DATAPOINTS APP, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal data when you use our app:
- Account Information: Full name, email address, phone number, username.
- Transaction Data: Smartcard numbers (e.g., for GOtv/DStv), service selections (e.g., GOTV Jinja plan), payment details (via virtual accounts like Billstack, PalmPay), and transaction IDs.
- Device & Usage Data: IP address, device type, OS version, app usage patterns, and crash logs.
- Location Data: Approximate location (based on IP) used to verify service eligibility.
1.2 Automatically Collected Data
We use technologies such as cookies (on webviews), log files, and analytics tools to collect:
- Browser type, access times, pages viewed, and referral URLs.
- App performance metrics to improve stability and user experience.
2. How We Use Your Information
We process your data to:
- ✅ Provide and fulfill digital services (e.g., airtime, data, cable TV, electricity).
- ✅ Verify your identity and prevent fraud (e.g., smartcard validation).
- ✅ Manage your account, including wallet balance and daily limits.
- ✅ Send service notifications (e.g., successful purchase confirmations).
- ✅ Improve app features, security, and reliability.
- ✅ Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal data. We may share it only when necessary and with appropriate safeguards:
- Service Providers: Payment gateways (e.g., PalmPay, Billstack), telecom APIs — under strict data processing agreements.
- Legal Compliance: If required by law (e.g., fraud investigation).
- Business Transfers: In case of merger or acquisition (users will be notified).
4. Data Security
We implement industry-standard security measures:
- 🔐 End-to-end encryption for sensitive transactions.
- 🔒 Secure virtual account integrations.
- 🛡️ Regular security audits and access controls.
- 📱 Device-level protections (e.g., tokenization).
5. Your Rights & Choices
You may have the right to:
- 🔍 Access, correct, or delete your personal data.
- 📤 Request data portability.
- ⛔ Withdraw consent or opt out of marketing.
- 🧒 Request deletion if under 13 (we do not knowingly collect children’s data).
To exercise these rights, contact us at support@datapoints.com.ng. We respond within 30 days.
6. Third-Party Links & Services
Our app may link to third-party services. Their privacy practices are independent — please review their policies.
7. Updates to This Policy
We may update this policy periodically. The “Last Updated” date above will reflect changes. Continued use implies acceptance.
8. Contact Us
Questions? Concerns? We’re here to help.
📧 Email: support@datapoints.com.ng
💬 WhatsApp: +234 805 264 9488
Thank you for trusting DATAPOINTS APP — Your Ultimate Hub for Instant Digital Services.