Last Updated: December 20, 2025
Welcome to DATAPOINTS APP. We are committed to safeguarding your personal information and ensuring transparency about how we collect, use, store, and protect your data. This Privacy Policy explains our practices regarding your information in connection with your use of our mobile application and associated services ("Services").
By using DATAPOINTS APP, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal data when you use our app:
- Account Information: Full name, email address, phone number, username.
- Transaction Data: Smartcard numbers (e.g., for GOtv/DStv), service selections (e.g., GOTV Jinja plan), payment details (via virtual accounts like Billstack, PalmPay), and transaction IDs.
- Device & Usage Data: IP address (e.g., 105.113.60.182), device type, OS version, app usage patterns, and crash logs.
- Location Data: Approximate location (based on IP) used to verify service eligibility (e.g., data bundles, cable plans).
1.2 Automatically Collected Data
We use technologies such as cookies (on web views), log files, and analytics tools to collect:
- Browser type, access times, pages viewed, and referral URLs.
- App performance metrics to improve stability and user experience.
2. How We Use Your Information
We process your data to:
- ✅ Provide and fulfill digital services (e.g., airtime top-up, data bundles, cable TV subscriptions, bill payments).
- ✅ Verify your identity and prevent fraud (e.g., smartcard validation for GOtv).
- ✅ Manage your account, including balance (e.g., ₦20,108.00), wallet, and daily limits (e.g., 10,000.00 MB).
- ✅ Send service notifications (e.g., successful data purchase of 150MB for 08121273900).
- ✅ Improve our app features, security, and reliability.
- ✅ Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal data. We may share it only when necessary and with appropriate safeguards:
- Service Providers: Payment gateways (e.g., PalmPay, Billstack), telecom APIs, and hosting partners—strictly under data processing agreements.
- Legal Compliance: If required by law (e.g., court order, fraud investigation).
- Business Transfers: In the event of merger, acquisition, or asset sale (users will be notified).
4. Data Security
We implement industry-standard measures to protect your data:
- 🔐 End-to-end encryption for sensitive transactions.
- 🔒 Secure virtual account integrations (e.g., account numbers like 6634757535).
- 🛡️ Regular security audits and access controls.
- 📱 Device-level protections (e.g., tokenization of payment credentials).
5. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- 🔍 Access, correct, or delete your personal data.
- 📤 Request data portability (e.g., export your transaction history).
- ⛔ Withdraw consent or opt out of marketing communications.
- 🧒 Request deletion of data if you’re under 13 (we do not knowingly collect children’s data).
To exercise these rights, contact us at support@datapoints.app. We respond within 30 days.
6. Third-Party Links & Services
Our app may link to third-party sites (e.g., WAEC, JAMB portals). Their privacy practices are independent of ours—please review their policies.
7. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. Continued use implies acceptance.
8. Contact Us
Questions? Concerns? We’re here to help.
📧 Email: support@datapoints.app
💬 WhatsApp: +234 805 264 9488
Thank you for trusting DATAPOINTS APP — Your Ultimate Hub for Instant Digital Services.